MONITORING AS A COMPONENT OF THE QUALITY MANAGEMENT SYSTEM IN SOCIAL INSTITUTIONS

Abstract

The article deals with the notion of social sphere and that of monitoring in the social sphere. While for the first one the most generic definition (satisfying the purposes of the present article) is provided, the latter is determined to be of a particular interest of the contemporary scientists and practitioners. It is explained by the fact that nowadays vulnerable categories are growing in number and are getting more and more diversified. Thus, the necessity for diversification of means, resource and ways of social assistance, along with the new specialties of social workers, modern social programs and their practical implementation becomes obvious. Such circumstances require constant survey and monitoring of the proper functioning of the social system. Having applied both, the continuous and the random sampling methods, the author presents a general overview of the main social institutions existing in today's civil society. It is clearly emphasized the importance of the practical implementation of inter-branch and interdisciplinary connections inherent in the modern globalized world. The readers' attention is focused on the necessity to organize, provide and maintain the proper quality of management in social institutions. Particular attention is paid to the importance of surveying the activity o social entities and institutions, the fulfillment of different programs in the social policy of a given country, and controlling various undergoing social processes and their implementation. Therefore, it was determined that constant monitoring of professional activity, as well as the constant compliance of the achieved results with the set goals are important components and integral parts of the systematic approach to the proper management of institutions in the social sphere.