PRACTICAL STRATEGIES FOR USING SITUATIONAL AND COMMUNICATIVE TACTICS IN TRAINING FUTURE PEDIATRIC DENTISTS FOR PROFESSIONAL INTERACTION

Abstract

It has been established that in modern conditions, increased social and psychological demands are placed on the personality of future pediatric dentists. The most important of them is mastering the skills of interpersonal professional interaction, without which solving the problem of improving the quality of life and social functioning of patients is impossible. The outlined skills acquire particular importance in the professional activities of pediatric dentists when considering issues related to patient compliance, during preventive and rehabilitation work, as well as within the framework of conflict situations. The success of future pediatric dentists in interpersonal professional interaction is ensured by a combination of professional knowledge and communication skills as psychological properties of the dentist’s personality. The aim of the article is to reflect effective practical strategies for using situational and communicative tactics in training future pediatric dentists for professional interaction. The use of situational and communicative tactics in the training of future pediatric dentists for professional interaction was based on the creation of complex communicative situations, the formation of professional interaction skills by simulating natural communication between a doctor and a patient. It is summarized that the use of situational and communicative tactics in the training of future pediatric dentists for professional interaction ensures that students acquire a number of practical skills, in particular: collecting information to build long-term partnerships; interacting with patients depending on their type; culture of behavior in the process of professional interaction; conducting a motivating conversation; professionally informing the patient; using psychotherapeutic techniques for self-regulation of one’s own emotional state.