PSYCHOSOCIAL SUPPORT FOR SOCIAL WORK PROFESSIONALS AS A COMPONENT OF STRATEGIC MANAGEMENT IN THE SOCIAL SERVICE SYSTEM

Abstract

The aim of this study is to provide a scientific rationale for the role of psychosocial support for social service professionals as an integral component of strategic management within social service systems, and to identify mechanisms for its implementation through legal frameworks, methodological guidelines, and managerial practices of organizational leaders. The methodological foundation of the research is based on contemporary concepts of psychosocial support, personal resilience, and human resource management in social services. The study employed analysis of legislative and regulatory acts, methodological recommendations for psychosocial support, content analysis of scientific publications, and comparative analysis of approaches to developing resilience and professional sustainability among social service specialists. This approach enabled the authors to substantiate the role of organizational leaders in implementing psychosocial support and integrating methodological guidelines into the operational practices of social service institutions. The scientific novelty of the study lies in the justification for using normative legal frameworks to organize psychosocial support for social service professionals in the context of armed conflict, the analysis of conceptual approaches to personal resilience, and the examination of the leader’s role in shaping and implementing psychosocial support, as well as the significance of integrating workplace psychosocial support guidelines into social service practice. The findings indicate that psychosocial support for social service professionals constitutes a critical component of strategic management within social service systems. In conditions of armed conflict and socio-economic instability, organizational leaders play a pivotal role in ensuring such support by fostering psychologically safe environments, promoting trust and team cohesion, and sustaining personnel resilience. Effective implementation of methodological recommendations for psychosocial support mitigates risks of professional burnout, secondary traumatic stress, and emotional exhaustion, while enhancing professional efficiency and motivation among social workers. Consequently, psychosocial support emerges as a strategic resource that ensures stability, adaptability, and productivity within social service systems under crisis conditions. Future research should focus on developing comprehensive models for integrating psychosocial support into strategic management practices in social services, including the evaluation of the effectiveness of various workplace support methodologies and programs